Services · AI voice agents
AI voice agents that answer the phone
Missed calls are missed bookings. We build voice agents that pick up every time, understand English and Arabic, do the job — reserve the table, confirm the appointment, take the order, answer the question — and write it straight into your system.
01What an AI calling agent does
An AI voice agent is a phone line answered by software that listens, understands, speaks, and acts. It runs on the same agent architecture as our text agents — a language model with tools and rules — with speech recognition and a natural voice on either end. It can take inbound calls, make outbound ones, and hand a caller to a person with a summary of what was said.
02Use cases we build for
- Restaurants and hospitality — reservations, waitlist, opening hours, directions, large-party enquiries; written into your reservation system.
- Clinics and services — appointment booking, confirmations, reminders and rescheduling.
- Sales — first-response calls to web leads within minutes, qualification, and demo scheduling.
- Customer service — order status, delivery updates, FAQs, complaint intake with escalation.
- Reminders and follow-ups — outbound calls for confirmations, payments and feedback.
03Built for the Gulf
Callers in Qatar and the GCC switch between Arabic and English mid-sentence, and Gulf Arabic differs from the Arabic most systems are trained on. We evaluate voice agents on real regional calls, tune for dialect, and design the hand-off so a caller who wants a person gets one quickly.
04How a voice agent project runs
- Listen first. We review real calls with you and write the script the agent must follow — and the situations in which it must not try.
- Build and connect. Telephony, speech, the agent, and the integration with your booking, CRM or POS system.
- Rehearse. Hundreds of test calls across accents, noise and edge cases before a customer ever hears it.
- Launch gradually. Overflow calls first, then out of hours, then the main line — with recordings and transcripts you can review.
05What you get
A phone number (or your existing one), an agent trained on your business, integrations with your systems, a dashboard of calls and outcomes, transcripts and recordings, and clear per-minute running costs. The system is yours, deployed on accounts you own.
Questions we get asked
Can the voice agent speak Arabic?
Yes — Arabic and English, including switching between them within a call. We evaluate on Gulf-dialect calls specifically, because generic Arabic models mishandle them.
Will callers know it is AI?
Yes. The agent introduces itself honestly, and a caller can ask for a person at any point and be transferred with a summary. Honesty is better for the business as well as the caller.
What happens if the agent cannot handle a call?
It transfers to a person or takes a message with a callback promise, and logs the transcript so nothing is lost. The threshold for handing over is set with you.
How much does an AI calling agent cost?
Building and launching one starts from QAR 30,000 for a scoped pilot. Running costs are per minute of calls plus telephony, shown to you before launch; for most businesses they are a fraction of a missed booking.
Can it connect to our booking or POS system?
Yes. Voice agents we build write bookings, orders and notes directly into the system you use, whether that is a booking engine, a POS, a CRM or a custom database.
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Read →Ready to talk about AI Voice & Calling Agents?
Tell us what you are building — we will come back with a plan and a number.